TheGame is only a month really out the door, and the potential is enormous. That being said, it has flaws as well, but the good outweigh the bad. Matter of fact cryptic even made a game trivia i saw in between instances today that (lamely) try and justify the multible player uniforms in the game in some pseudo-canon way- "in 24.. starfl;eet lifted the uniform code to allow officers to wear individual uniforms" (sorry- that defeats the definition of uniform, cryptic, nice try but i think you should have left that one blank and let players choose wether to care-individual uniforms? it Doesn't work that way in any organisation like starfleet, for thousands of years no fleet or legion or army has had "individual uniforms" ujnless due to lack of resources to manufacture them for every troop.
Anyhow- the pros-
The ship combat is awesome. period. it stays consistent to the shows and yet adds a MMoish flavor to upgrading that does not feel unrealistic to what could be reasons for any of it- weather or not it's a Galaxy class with dominion poloron beam weapons mixed with romulan plasma torpedoes- it has valid in game excuses why these constant field modifications and upgrades are happening.
Bridge officer diversity, customising, outfitting and naming etc- If i had one complaint is i wished i could choose to play a random BO as my main for whatever mission but otherwise they behave/respond to my commands quite well. I was with a friend and only could bring one BO-T'pom my science officer- middle of a cardassian mission involving thomas rikers son- my friend had to suddenly go leaving just me and t'pon facing the final boss-a GUl with a holo emitter that summoned a ton of holographic cardassian troops-I clicked "call in reinforcements" and in beamed 3 more redshirt npc security with simple hand phasers but i was more than grateful for ANY help! We kicked the Gul's butt.
I went on one mission yesterday that surprised me to all hell with how COOL it was when a Hirogen wormhole trap sprung on my ship the graphic cutscene was AWESOME to say the least and i was jaw dropped for a while before i started actually moving forward on the mission.
Cons- Repetition- for up until commander 9 for me, most missions got very same ol same ol different name on alien same ol- scan this- defeat this many x squadrons- beam down disarm that- beam over kill this- etc but the missions are getting far more interesting now.
Forcing way to much Trek lore down our throats- yeah strange complaint but you will see what i mean.
Game is only a month old and i feel lot of room for improvement sure but a good sign of what it could become..only way to know for sure is hang with it.